1. Do you have a size guide?
2. How much does shipping cost?
Shipping is free nationwide. We've got you, girl.
3. What are your payment methods?
Debit/Credit card (VISA or Mastercard)
Bank Deposits/Online Transfers (BDO, BPI)
4. Are you still shipping despite the MECQ?
Yes but please expect a few delays.
5. How long does shipping take?
Within Metro Manila: 2 - 3 days
Outside Metro Manila: 4 - 7 days
If your order/s has not arrived within the said period, please contact us and we will personally follow up with the courier and give you an update.
- We do Grab or Lalamove (to be shouldered by buyer) to accommodate same day shipping upon request.
6. What are your shipping dates?
- Mondays, Wednesdays and Fridays
To be more compliant with the government's Modified Enhanced Community Quarantine (MECQ) and to practice safety measures and to avoid added exposure, we will temporarily be shipping orders every Mondays, Wednesdays and Fridays. Order forms and payments sent before 3pm on Sunday, Tuesday, Thursday and will be shipped on Monday, Wednesday and Friday respectively.
7. Can I track my order?
Yes you can
. We will give you your tracking number once you have settled your payment and once we have scheduled the pick up of your suit.
8. Do you have a store? (temporarily closed due to ECQ)
Yes, we are in the following outlets:
A. Retail Lab
- 2F Powerplant Mall, Rockwell, Makati City
- 2F Glorietta 3, Makati City (above Zara, beside Mercury Drug)
B. Fan City
- 2F Fashion Walk, Central Bloc, IT Park, Cebu City
D. Masamirey Cove
9. What is your return/exchange policy?
Unfortunately, we do not do returns/exchanges
due to hygienic purposes.
10. Do you accept refunds?
Unfortunately, we do not accept refunds
11. What if I received a damaged item?
We always do quality control on our swimsuits but in the rare occasions that the suit you purchased has a defect, please contact us immediately and we will take care of it.
12. How can I get in touch with you?
If you have any more inquiries or comments, please feel free to reach us via email@example.com
or hit us up at 0917 318 SALT (7258)